FAQ

How do I find out if school is closed during severe weather conditions?

Your child’s education is very important, and we will always try to keep the school open, however in very severe weather conditions this may not be possible.  In the event of school closure, as soon as it is possible for us to do so, we will have the announcement placed on local radio.  Further to this, for school closures due to extreme weather or other emergencies, the Local Authority have introduced an online notification process which will allow parents and carers access to real-time updates on the status of a school. The publicly accessible webpage is to be found here.

How do I enrol my child at Ball Green Primary School?

Please contact the school office for all enquiries regarding admissions.

In-Year Transfer Forms are available from the school office, which should be completed and returned before an offer of place can be made, subject to a vacancy in the relevant Year Group.

For enquiries regarding admissions to Nursery and Reception Classes contact The Admissions Team at Civic Centre, Stoke on 01782 234598.

Full details of the Stoke-on-Trent City Council Admission to Schools proceedure can be found by following this link.

We welcome visits to school by prospective pupils and parents to enable you to see for yourself what a wonderful learning environment we offer here at Ball Green.

What time does the school day start and end?

The school gates open at 8.40am, children should be in class ready for registration and the start of lessons at 9.00am prompt.

Gates re-open at 3.00pm for parents to collect children at the end of the day.  Children in Nursery and Reception class finish at 3.10pm, all other classes finish at 3.20pm.

How much is a school dinner?

School dinners are provided by the City Catering department.  Children can purchase a school dinner for £2.20, payable daily to the cashier.

What should I do if my child is being bullied in school?

We take bullying or conflict of any kind very seriously. We would like to resolve any problems as soon as possible, so ideally would prefer a child to report the matter to a teacher whenever any incidents occur, rather than waiting until they get home or until the next day. However, if this is not possible, we advise that parents report the matter to the child’s class teacher either before or after school to allow us to take the appropriate action.